DTSI offers three types of Preventive Maintenance
to cater to each client's specific needs.
These cost-effective services feature assistance
from highly skilled and experienced system
engineers who deliver remote support via
phone or modem for rapid response, on-site
support, diagnosis, and resolution of system
issues and outages. Our higly trained and
certified technical team can answer your
queries on system problems aas well as on
their root causes. One clear benefit of
our preventive maintenance services is the
dramatical decrease in inventory investment
capital and recurring operating expenses
while having the assurance of maximum network
availability.
On-site Technical Support:
The company renders assistance on
trouble tracking, resolution, and
restoration of operation by assigning
DTSI engineers who report directly
to client's premises.
Standard Maintenance:
In addition to the onsite technical
support, the company agrees to provide
interim unit of a defective hardware
subject to inventory availability.
Comprehensive Maintenance:
In contrast to standard maintenance,
a client receives a permanent hardware replacement
of a defective unit subject to inventory
availability.
