Many aspire to be on top; but every goal has to be coupled with the right actions as success does not happen overnight. From being a simple network and security solutions company, Diversified Technology Solutions International, Inc. (DTSI) has fittingly earned its position as a leading systems integrator and technology solutions and services provider through continuous hard work, dedication and determination.

This sentiment is strongly felt in DTSI, as it reaches another milestone. “As DTSI celebrates its 10th year anniversary, we delightfully share this triumph to our partners, customers and friends which have contributed tremendously to the growth of the company”, said Gerry Topacio, DTSI EVP & Country Head. DTSI boasts of its global exposure and proven expertise in the industry. In the process, valuable partnerships were established including one with technology leader, Avaya.

While the Philippines firmly remains as a top choice for offshore destination, DTSI takes this excellent opportunity to embark on expanding overseas. “We continuously strive to live up to our commitment to uphold Filipino expertise globally,” Topacio added. In line with this, DTSI USA office serves as a strategic location where the headquarters of most BPO companies in the Philippines hails from. It strives to take part in the global competition and gain competitive advantage by extending beyond the local territory.

More than providing considerable business to the country, DTSI offers world-class solutions and services to its customers. Its thriving decade of service has been committed to provide the most efficient, flexible and comprehensive portfolio of products and solutions uniquely designed to every customer’s needs. Indeed, DTSI has become the preferred solutions provider serving more than half of the contact center industry’s total seats in the Philippines.

DTSI has been accorded the ISO 9001:2000 certification, signifying its full compliance with all the international requirements of high-level management standards.