Predictive Dialing Systems

	ePBX
	IP Telephony
	Customer Relationship Management
	Automatic Control Distribution(ACD)
	Internet Call Center
	Computer Telephony Integration (CTI)
	Predictive Dialing Systems
	Enterprise Class IP Solutions (ECLIPS)
	Communication Manager

Predictive Dialing Systems

The Mosaix PDS is a suite of telephony hardware and software that automates and synchronizes contact center activity. Exclusive technologies include the world’s most accurate predictive dialer and call progress analysis tools, plus a sophisticated (and unique) call blending system with multiple options for integrating inbound and outbound calls. The PDS suites scale flexibility in power and performance from not-so-large to very large contact centers.