Internet Call Center

	ePBX
	IP Telephony
	Customer Relationship Management
	Automatic Control Distribution(ACD)
	Internet Call Center
	Computer Telephony Integration (CTI)
	Predictive Dialing Systems
	Enterprise Class IP Solutions (ECLIPS)
	Communication Manager

INTERNET CALL CENTER

CentreVu internet solutions link the call center with a company’s web site and integrate Voice over IP calls, text chat, email, fax and call back capabilities into existing call center processes.