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DTSI delivers solutions that improve access and enhance responsiveness
to customers while providing seamless communications infrastructure
for standalone and multi-site enterprises. Efficiency is increased,
costs are reduced, and processes are optimized through the convergence
and integration of all communications applications on a single platform.
- IP Telephony Solutions
simplify complex application infrastructures, consolidate voice
and data networks and provide improved operational efficiency
by reducing long-distance charges, capital expenditures, ongoing
maintenance costs and lowering staffing costs; ultimately reducing
total cost of ownership (TCO).
- Unified Communications
provide call answering and messaging capabilities, mobility solutions,
and real-time collaboration functionality. Multiple communication
channels including e-mail, voice, facsimile, and SMS are integrated
into a single platform resulting in improved customer service
levels and responsiveness, improved access to information and
streamlined customer interface for a mobile workforce.
- Audio/Video Conferencing
enables meetings among participants based in different geographical
areas. Conferencing provides a low-cost alternative for multi-site
enterprises to meet, confer and collaborate internally and externally
without disruptions in work schedules while reducing expenses
and time associated with business travel.
- Network Infrastructure and Management
Solutions include remote monitoring, reporting, and
management services for IT infrastructure.
- Virtual Private Network (VPN)
enables multi-site connectivity and enhances data security
solutions, including encryption and authentication.
- Network Security/Firewall
secures the network perimeter and protects it from virus threats,
spam, and hacker attacks.
- Network Management System
provides centralized monitoring of network elements and real-time
report generation to enable clients to efficiently and accurately
evaluate the performance of their systems.
- Network Router routes
and filters data packets to the target LAN or WAN destination.
Routers are recommended for clients with networks that support
large volumes of traffic.
- Network Switch delivers
a frame to its end-node destination and acts as a superhighway
between two or more nodes. It eases network traffic and is
recommended for clients who require group segmentation in
their system. It provides security solutions to protect the
system from hackers and damage from viruses.
- Wireless Networking
interconnects end-nodes with air as the medium using RF signals,
replacing wired LAN. It is suitable for clients who require
mobile connectivity, and provides significant cost savings
over wired infrastructure investments.
- Multiplexer combines
multiple channels, allowing enterprises to transmit voice
and data over a single fiber. It reduces the capital investment
required to install and maintain two separate networks for
clients who require voice and data capability for service
delivery.
- Network Computing (Servers, Desktop,
and Storage) is the hardware infrastructure required
to communicate information and manipulate data within the
organization and deliver services to clients. The platform
may be tailored to the client's particular specifications.
- PlatformManager,
powered by Nectar, is an intelligent platform that converges monitoring
and management of the layers of the network, systems infrastructure
and applications to insure optimum uptime and availability. It
provides a unified business service view of an entire application
or its delivery system regardless of its complexity.
PlatformManager allows us to provide information
that tells exactly how a system issue is affecting the business
elements it supports in your operation, lowers Mean Time to
Repair (MTTR) and provides business level SLAs and reporting
on all aspects of your technology solutions, business communications,
communications infrastructure, and IT infrastructure supported
by DTSI.
Through proactive monitoring and comprehensive element management,
we help to ensure the maximum availability of the systems supporting
your users, your business and your clients.
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