About Us

DTSI is a leading global systems integrator that designs, builds, deploys, and manages end-to-end business communications systems, information technology solutions, and hosted, managed and premise-based contact center solutions for our clients who include many of the Fortune 500. With vast experience in IT outsourcing, contact center solutions, and business process outsourcing (BPO), we serve clients of all sizes and industries enabling over 100,000 contact center seats worldwide.

DTSI understands the needs of our clients. Our portfolio includes business communications, turnkey right-shore contact center solutions, hosted solutions, and managed facilities, and an extensive array of professional and consulting services. We help enterprises of all sizes achieve their business objectives by providing technology solutions that increase operational efficiency, reduce operating costs, preserve capital, promote flexible growth, and increase service to their customers.

Clients know DTSI has their best interests at heart. We value client relationships built on the trust that DTSI will deliver only quality solutions based on customer specifications.

To deliver these solutions, we forged strategic partnerships with global leaders in technology solutions, systems integration, security and business communications, including Avaya, Cisco, Verint, Microsoft, and Dell. This allows us to provide customers with world-class converged voice and data products. DTSI takes pride in our large pool of highly skilled and certified professionals who ensure the technical expertise for each and every solution implemented.

We do this by understanding and being responsive to the unique needs of each client's business and by delivering on and exceeding expectations. Our goal is to be your trusted partner.